Overview
A price and promo mismatch audit helps ecommerce teams find places where ads, feeds, PDPs, carts, emails, or campaign pages promise different offers. Juno compares the source-of-truth promotion with what shoppers actually see across the journey.
The output is a mismatch table and launch-readiness brief. Each issue includes the surface, observed promise, expected offer, evidence, severity, recommended fix, owner, and retest note.
Why you should protect trust before a sale goes live
Few things damage a promo faster than a shopper seeing one price in an ad, another on the product page, and a third in the cart. Even small exclusions can feel misleading when they appear too late.
The FTC's digital advertising guidance emphasizes clear and truthful online offers in its advertising and marketing guidance. For ecommerce teams, that means promo terms need to survive every surface a shopper touches.
Juno turns that risk into a structured preflight check.
It starts with the source-of-truth offer, then works outward through shopper-facing surfaces. That prevents teams from debating whether a page is "wrong" before agreeing on the actual terms, eligible products, dates, markets, and exclusions.
That shared baseline makes fixes faster and less political.
Step-by-step
- 1Confirm the promotion, market, dates, product scope, discount mechanics, exclusions, and customer eligibility.
- 2Write the source-of-truth offer in plain language before reviewing any surface.
- 3Compare ads, emails, campaign pages, PDPs, collection pages, feeds, banners, carts, and checkout-adjacent steps where available.
- 4Safely test cart behavior when possible without completing an irreversible purchase.
- 5Rank mismatches by shopper trust risk, traffic exposure, revenue impact, confidence, and urgency.
- 6Deliver the mismatch table and a launch-readiness brief with fixes and blocked checks.
Frequently asked questions
Is this only for discounts?
No. It can audit sale prices, bundles, gifts, shipping thresholds, exclusions, urgency, and promo codes.
What if ad account access is missing?
Juno can review supplied ad copy, screenshots, URLs, visible pages, and carts, then mark inaccessible surfaces as gaps.
Should every mismatch block launch?
No. Juno labels issues by severity so teams know what must be fixed and what can be watched.
